Contact
Mortgage Intermediaries
| For general buy to let and pre-application enquiries contact our sales team. | Find your BDM/Development Adviser | Lines open: 9.00am - 5.00pm (Monday to Friday) |
|---|---|---|
| Register with a partner network
Forgotten your password? If you are still having problems contact our Broker Support. |
t: 0345 840 1275 | Lines open: 8.00am - 6.00pm (Monday to Friday) 9.00am - 12.00pm (Saturday) |
For new lending and processing queries: |
t: 0345 840 1275 f: 0345 848 0305 e: brokersupport@accordbuytolet.com |
Lines open: 8.00am - 6.00pm (Monday to Friday) 9.00am - 12.00pm (Saturday) |
| Cheques for valuation fees and/or supporting documentation should be addressed to: | Accord Mortgage Unit PO Box 869 Newport NP20 9GY |
Existing customers
| All existing customer enquiries | t: 0345 848 0224 | Lines open: 8.00am - 8.00pm (Monday to Thursday)
8.00am - 6.00pm (Friday) 9.00am - 1.00pm (Saturday) |
|---|---|---|
| If you are experiencing difficulties making your mortgage payments find out how we can help you. |
t: 0345 848 0225 | Lines open: 8.00am - 8.00pm (Monday to Thursday)
8.00am - 6.00pm (Friday) 9.00am - 1.00pm (Saturday) |
| Existing Borrower Transfers The Buy to Let Existing Borrower Transfer Product Factsheet details all of our current transfer products > |
t: 0345 848 0224 | Lines open: 8.00am - 8.00pm (Monday to Thursday)
8.00am - 6.00pm (Friday) 9.00am - 1.00pm (Saturday) |
Find your BDM
Not happy?
Accord Mortgages is committed to providing an exceptional standard of service to you.
If, for any reason, you are not entirely satisfied with any aspect of the service you receive, we want to hear from you so we can put it right.
You can contact us as follows:
Customer Services
Accord Mortgages
PO Box 869
Newport
NP20 9GY
Details of our complaints procedure are set out in the Handling Your Complaint Leaflet. Details of the Financial Ombudsman Service are set out on the Financial Ombudsman Service Website.
A copy of the Financial Ombudsman complaints leaflet will be sent along with our response to your complaint.