Please note: this request form is for the sole use of instructed legal advisers only, existing mortgage borrowers requiring a redemption statement should click here
This form is for Accord residential mortgages only. For Accord BTL mortgages, please contact our Customer Services team to request a redemption statement.
Please note; This form should only be used by instructed legal advisers. This form should only be used for residential mortgages OR Buy to Let mortgages that don’t begin 10013/10014. If you need a redemption statement for a Buy to Let mortgage which begins 10013/10014, contact Customer Services. If you are an existing customer and need a redemption statement, use this form.
If the fax number that we hold for you is incorrect, or we don't hold a fax number for you, please submit your change of fax number request to us on your firm's letterheaded paper. Please note that your fax number must be held by your regulator to allow us to update our Conveyancing Panel records. You can send this by post to Solicitors Panel, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ or you can email the request as an attachment to solicitorspanel@ybs.co.uk. This will update the records for the Yorkshire and Chelsea Building Societies as well as Accord Mortgages. Please note, updated redemption statements cannot be request via the solicitors panel mailbox.
In the meantime, please unselect your fax number, submit your redemption request and we will issue it to you by post.
If the email address that we hold for you is incorrect, or we don't hold an email address for you, please submit your change of email address request to us on your firm's letterheaded paper. Please note that your email address must be held by your regulator to allow us to update our Conveyancing Panel records. You can send this by post to Solicitors Panel, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ or you can email the request as an attachment to solicitorspanel@ybs.co.uk. This will update the records for the Yorkshire and Chelsea Building Societies as well as Accord Mortgages.