Contact
Please select the appropriate section for the contact information you require.
This will help to ensure you get through to the right person first time.
Intermediaries - find your BDM
Countrywide Brokers Business
Countrywide Brokers Business:
- For England, Wales and Northern Ireland business – Team Black
Telephone: 0345 1200 893 Email: teamblack@accordmortgages.com - For Scotland business – Team Red
Telephone: 0345 1200 865 Email: teamred@accordmortgages.com
Loans over £500,000 are dealt with by Prestige Team
Existing Customers
| If your enquiries is about: | Contact Number | Lines Open |
|---|---|---|
|
Tel: 0345 1200 891 Fax: 01274 801114 |
Monday to Friday - 9am - 6pm Saturday - 9am - 12pm |
|
Tel: 0345 1200 872 Text phone: 18001 0345 1200 851 |
Monday to Friday - 8am - 8pm Saturday - 9am - 1pm |
| If you are experiencing difficulties making your mortgage payments find out more on how we can help you. | Telephone: 0800 138 2401 |
Monday to Friday - 8am - 8pm Saturday - 9am - 5pm |
Postal address
Please post cheques for valuation fees and/or supporting documentation for the attention of the relevant team, addressed to:
Accord Mortgages
Yorkshire House
Yorkshire Drive
Bradford
BD5 8LJ
Postal Address for Offset Savings Accounts only:
Customer Service Admin - Accord Savings
Yorkshire House
Bradford
BD5 8LJ
Media enquiries
For Accord media enquiries please email pressoffice@ybs.co.uk
Buy to Let
For more information about Buy to Let, visit the Accord Buy to Let site >